You may reach us at:
Shipping - SuperSlantBoard.com ships most products within 14
days via Fed-Ex , UPS and the US Mail. We go to great lengths to have
ample stock on hand in order to avoid backorders. However there have
been times that a certain item is temporarily backordered and we will
do our best to fill these backorders as soon as possible. In the rare
event that a product is backordered for an extended length of time you
will be notified of that situation. You may then decide the action you
wish to take.
If an order has been damaged in transit - Refuse The Order. If you notice damage after signing for the package , immediately
contact the carrier and then SuperSlantBoard.com via E-mail or phone.
In any case save all packaging materials for inspection. We will
instruct you as to how to procede.
Warranty - SuperSlantBoard.com products are guaranteed against defects in materials and workmanship for for a period of One Year under
normal use. For warranty questions or issues please phone or use our
E-Mail feature to contact us for answers to those questions. We will
respond in a timely manner.
Returns - SuperSlantBoard.com products in like-new
condition may be returned for credit or refund (less shipping) within
30 days of receipt. All returned goods will require an RGA number. To
obtain an RGA number , contact SuperSlantBoard.com via phone or
E-mail. Include your contact information and a reason for the return.
Credits / Refunds will be made to the same method used for the
purchase. A representative of SuperSlantBoard.com may contact you for
information necessary to process your credit or refund. A RE-STOCKING
FEE of 15% will be deducted from any refund given for reasons other
than warranty issues.
Terms - Customers granted the privilage to purchase on 30 day
terms will be subject to any collection efforts available to collect an
overdue debt including the reporting of information specific to the
debt in collection to credit reporting agencies. Any costs incurred by
these collection efforts will be paid by the party responsible for the